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Our Services

Vaistat offers innovative services to improve access to care. Enjoy flexible delivery and pickup, access to on-demand couriers, and integrated technical support for seamless communication. With our advanced API integration, dispatch features, and enhanced customer communication, we transform your healthcare experience!

Any questions?

Absolutely. Our platform is designed to allow you to manage your own delivery people while benefiting from our management and traceability tools.

Vaistat offers planning, real-time tracking and reporting tools to optimize the management of your internal delivery people. This includes task allocation, delivery tracking and performance analysis.

In case your delivery people are unavailable, you can easily call on our Vaistat on-demand couriers, available 24/7. This ensures uninterrupted service continuity.

Yes, our on-demand couriers are available 24 hours a day, 7 days a week. You can count on them for urgent or out-of-hours deliveries.

Our platform allows for a seamless transition. You can easily assign a delivery to a Vaistat on-demand courier directly from the interface, without any complications.

We offer flexibility tailored to your needs. Depending on the plan you choose, you can make from 100 to unlimited deliveries per month, either with your own couriers or ours.

Absolutely. Our plans are designed to adapt to your changing needs. Contact our customer service to change your plan at any time.

We offer full technical support, including troubleshooting, training on our software, and support for managing your own couriers as well as communicating with Vaistat couriers.

Technical support is available directly through our software, by phone, and by email. We guarantee fast response times to minimize any service interruption.

Yes, our advanced API allows easy integration with most existing pharmacy management systems, including managing your own delivery people.

We provide comprehensive documentation for API integration, as well as dedicated support to guide you through the process.

Our system includes advanced planning, optimal routing, and performance analysis tools for efficient management of your deliveries, whether with your own delivery people or ours.

Yes, our platform offers real-time delivery tracking for all couriers, allowing you to optimize routes and accurately inform your customers.

Vaistat automates email and SMS sending to keep your customers informed at every stage of delivery, from confirmation to final delivery, regardless of the assigned delivery person

Yes, we provide a tracking link that your customers can use to see the status of their delivery in real time, whether the delivery is made by your couriers or ours.

For any further questions, please feel free to contact our support team at support@vaistat.ca.

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