We’ve all asked ourselves this question. Is it too much to wait 10, 20 or 30 minutes for your medication? Let’s go to the other side of the counter to find out what pharmacists really do.
Much more than just an “order”
On receiving your prescription, the pharmacist has a duty to ensure that the medicine is suitable for your condition and that its dosage is optimal. If necessary, it is the pharmacist’s role to adjust the prescription.
He will examine your file every time. After all, he’s its guardian! Are there any contraindications? Do you suffer from any allergies? Are there possible drug interactions? No detail is left to chance. All these checks can cause delays, but they are essential, even vital.
Is it a simple renewal? Then it’s essential that you follow up your treatment. A generic or innovative product may also be suitable for your situation. Your pharmacist will be happy to advise you.
Are you experiencing undesirable side effects after taking a medicine, or having difficulty taking it? Your pharmacist can save the day by giving you (or your family) advice in person or over the phone.
Teamwork
Pharmacy technicians keep a close eye on the inventory. They make sure that medicines are ordered on time, but sometimes a product is no longer available. In that case, they’ll find it for you, by contacting other pharmacies to borrow it, for example. We won’t let you down!
As well as serving people who have arrived in the waiting room before you, the pharmacist and his or her team also follow up on telephone orders, deliveries and pick-ups.
A central role
Pharmacists also have a role to play in advising other health professionals. Their expertise makes them the best allies when it comes to advising doctors on the choice of molecule for treatment.
